Upgrading From a Previous Release
Installing SurfControl E-mail Filter 5.0.1
Rolling Back SurfControl E-mail Filter 5.0.1 to the Previous Release
Welcome to SurfControl E-mail Filter 5.0.1 for SMTP. The SurfControl E-mail Filter installation includes the following components:
E-mail Filter Server
E-mail Filter Administration Client
SurfControl Report Central.
You can choose to install Report Central automatically after the E-mail Filter installation process has finished. Alternatively you can install Report Central another time, or on a different server.
Version 5.0.1 contains the following enhancements:
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Quicker Installation and Configuration |
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Fast installation. |
The installation process is now quicker and more streamlined. |
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Configuration Wizard |
Once you've finished installing E-mail Filter the Configuration Wizard will immediately guide you through the configuration process, so that you can protect your system against e-mail threats as soon as possible. Consult the Getting Started Guide for more information. |
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Improved Archiving |
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Smart Host Routing |
You can now route e-mail messages to a specific mail server or MTA, according to the content of the message. For example, if your organization has an archiving policy, the E-mail Filter can send copies of e-mail messages that meet specific archiving criteria to the archiving server, while processing the original messages as usual. To enable Smart Host Routing you need to make changes in: · The Server Configuration Console: see Administrator’s Guide Chapter 3 page 74. · The Rules Administrator: see Administrator’s Guide Chapter 6 page 234. |
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Digital Signature and Encryption Support |
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E-mail Filter can now process digitally signed messages. |
This feature has the following known limitations:
·
If you have a rule enabled that adds a footer to
a digitally signed message, the footer will become a separate message with the
digitally signed message attached to it.
·
If the digitally signed message contains an
attachment that triggers the Strip Attachments object, the entire message body
will be removed. · The Strip Attachments object will always remove the entire message body of a digitally signed message unless you disable stripping of .p7c, .p7m and .p7. |
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Emerging Spam Protection |
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Enhanced Anti-Spam Agent |
Digital Fingerprinting, Heuristics, LexiRules, and Neural Net provide industry-leading anti-spam effectiveness with zero administration cost. |
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Directory Harvest attack detection |
Ensures that spammers cannot guess your e-mail addresses by brute-force attacks. |
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Web Threat Protection |
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URL Category List |
Protects against inappropriate and fraudulent Web links in e-mails. |
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Confidential Data Protection |
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Expanded Dictionaries support |
Includes 10 pre-packaged language packs, including: English, French, Spanish, Dutch, Italian, German, Portuguese, Japanese, Traditional Chinese, and Simplified Chinese. |
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You can now import and export words and dictionaries as text files. |
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Easier Virtual Learning Agent |
Uses Adaptive Reasoning Technology to understand and protect your confidential data. |
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Improved Security |
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Denial of Service protection |
Offers fine-tuning of all SMTP connections to detect and manage suspect SMTP traffic. |
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Secure Remote Access |
Locks down remote administration by user logon. |
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Expanded Scalability |
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Unlimited Connection Threads |
Supports unlimited simultaneous connections, scaling to meet requirements of the most demanding mail gateways. |
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Pipelining and Chunking (eSMTP) |
Significantly improves mail throughput between mail servers that support these commands, such as MS Exchange and Lotus Domino. |
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LDAP Organizational Units |
Tailors message-processing rules based on organizational structures defined in your LDAP server. |
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Easier Administration |
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Grouping of Rules |
Organizes your rules by the type of e-mail threats being managed. The default ruleset includes anti-spam, network security, and other useful groupings. |
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Expanded Filtering in Rules |
Supports inbound/outbound "Who" functionality, filtering of PDF, TNEF, and RTF, and supports Office 2003 and Web Archive formats. |
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Redesigned Server Configuration |
Offers a more powerful way to configure any server and view settings by service. |
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E-mail notifications of failed events |
Provides instant awareness that any scheduled event has not been successful. |
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Report Central |
Provides web-based reporting of filtering activity, with ability to lock down reporting access by user. |
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Single Management Console |
Allows easy administrative access to each SurfControl server within the organization, providing a single portal view of multiple SurfControl E-mail & Web Filter deployments. |
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Database Tools |
Provides additional functionality in managing the SurfControl E-mail Filter database. |
If you are evaluating SurfControl E-mail Filter, you can install and examine all the product components for a 30-day trial period by leaving the activation key fields blank during installation.
If you are an upgrading user who has a current subscription to the Anti-Spam Agent, then you should have received an activation key for the new URL Category List update service previously via e-mail. If you did not receive your key or are having trouble locating it, please contact your sales representative or customer service.
If you are upgrading and do not have subscriptions to any optional components, then you can try them out for 30 days free of charge, including LiveUpdates for each component.
You can upgrade to SurfControl E-mail
Filter v5.0.1 from these releases:
Detailed upgrade instructions are available here.
Double click the setup.exe icon to begin the installation process
.
You can remove version 5.0.1 and revert to version 4.6 or 4.7 using Control Panel > Add/ Remove Programs.
Version 5.0.1 contains cumulative bug fixes from versions 5.0, 5.0 SP1 and 5.0 SP2. These are listed in the table below:
|
Description |
Issue
Number |
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Defects Fixed in Version 5.0.1 | |
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The Setup Wizard no longer creates blank folders. |
10209 |
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Setup Wizard supports complex passwords. |
10219 |
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E-mail Filter can deny connections from all IP
addresses except for explicitly-configured IPs |
13309 |
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Messages with apostrophe in subject line are
handled correctly by Web Administrator. |
13621 |
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MX
records with same preference are selected at random |
13623 |
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E-mail Filter generates boundary strings correctly
on non-English operating systems. |
13739 |
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Archive rule now processes excel spreadsheets
correctly.
|
13753 |
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E-mail notifications support accented characters
correctly. |
13765 |
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Send service tries MX records correctly. |
13964 |
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Temporary files from PDF2TXT are cleared correctly. |
14023 |
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Scheduled URL Category List updates correctly. |
14275 |
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Messages with attached .exe files trigger the file attachments rule correctly. |
14276 |
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Batch file to create new database cannot be activated accidentally. |
15228 |
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Reinstalling E-mail Filter retains previous configuration settings correctly. |
15259 |
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Messages infected with sober virus are cleaned and processed correctly. |
15381 |
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When upgrading to version 5.0.1 the newstemlog sql file is replaced correctly. |
15593 |
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Defects Fixed in Version 5.0 |
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Customizable Telnet Greeting. |
3845 |
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E-mail Filter now detects all zip files. |
4246 |
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Making changes through remote administration no longer causes HTTP Error (500) internal server error. |
5071 |
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Import text file or words into dictionary. |
6011 |
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Banners are now added correctly. |
7571 |
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Rules service no longer skips part 3 of messages. |
8345 |
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Database log no longer shows critical error 2. |
8363 |
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Message filenames are now GUIDs. |
8468 |
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RTF attachments are now processed correctly. |
8670 |
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Queue Synchronization now parses message information correctly. |
8968 |
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Message is no longer requeued if MX record cannot be found. |
9058 |
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Top 20 Incoming Host IPs by Rules Triggered report now displays correct information. |
9059 |
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E-mail Filter now detects images e-mailed from cellular phones. |
9111 |
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Remote users using authentication is no longer rejected if there is no PTR record. |
9239 |
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Installing Message Admin client tools no longer causes an error. |
9280 |
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LDAP Group queries no longer fail on Netscape I-Planet LDAP Server. |
9514 |
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scTempDB is dropped correctly after an archive task in scheduler. |
9547 |
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Message with multiple word documents attached are processed correctly. |
9834 |
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Rule Checker Thread performs LDAP lookup correctly. |
9835 |
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Error deleting message info from STEMLog when running Queue Synchronization. |
9868 |
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Subdomains no longer 'roll back' to main domain route. |
9873 |
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Message Administrator: Sort Results By Sender now functions correctly. |
9896 |
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Document Decomposition no longer leaves temporary files in the system32 folder. |
9898 |
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LDAP lookup supports nested groups. |
9965 |
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Header Modification works at domain name level. |
10065 |
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Footer and Banner rule now works correctly with base64 messages. |
10072 |
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Rules processing no longer corrupts HTML messages. |
10224 |
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Performance Monitor data source not visible on a Non-English OS. |
10700 |
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Message corrupted by rules service. |
10929 |
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TNEF messages are processed correctly. |
11539 |
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Messages are no longer corrupted when one or more recipients split out. |
11540 |
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Attached message turns to .stb. |
11576 |
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Messages containing MyDoom or Bagel virus no longer cause the Rules Service to stop responding. |
12443 |
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Defects Fixed in Version 5.0 Service Pack 1 |
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MX records that return the value 127.0.0.1 are no longer rejected by receive service. |
3468 |
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Locked connections no longer prevent other connections being made. |
13473 |
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Timed-out connections no longer leave behind sc_lock files. |
13637 |
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Send service now correctly requeues e-mails if the Remote mail server does not respond. |
13649 |
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SurfControl temp directories have been moved to under the Work folder. |
13681 |
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NDRs are now sent from the RFC-compliant address of <> |
13686 |
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HTTP 500 error no longer occurs when saving rules that use LDAP. |
13691 |
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Directory Harvest Attack detection cannow perform LDAP lookups on alias or proxy e-mail addresses. |
13715 |
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NDRs now contain the original message as an attachment. |
13731 |
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LDAP connection failure no longer causes rule service to hang. |
13735 |
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Accented characters are now displayed properly after adding footer text. |
13738 |
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Message contents are no longer swapped when system is under heavy load conditions. |
13794 |
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E-mail to some domains no longer returns the error code “554 5.5.2 Invalid data in message”. |
13799 |
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Send Service no longer removes the closing message boundary. |
13809 |
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Defects Fixed in Version 5.0 Service Pack 2 |
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Improved Sophos SAVI support. |
9932 |
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E-mail
Filter can deny connections from all IP addresses except for
explicitly-configured IPs |
13309 |
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Message
attachments of unspecified content type are processed correctly. |
13730 |
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Messages
with apostrophe in subject line are handled correctly by Web Administrator. |
13621 |
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MX
records with same preference are selected at random |
13623 |
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CRLF
not removed after final message boundary. |
13792 |
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Header
Modification Object modifies user-defined X- field correctly. |
13798 |
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PDF
Files no longer trigger Rules service exception handling mechanism |
13800 |
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File
attachment boundary replaced correctly. |
13868 |
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E-mail
Filter generates boundary strings correctly on non-English operating systems. |
13739 |
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Archive rule now processes Excel spreadsheets
correctly. |
13753 |
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E-mail
notifications support accented characters correctly. |
13765 |
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Messages
with 8bit encoding greater than 100k are processed correctly. |
13903 |
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Send
service tries MX records correctly. |
13964 |
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Mail
from <> triggers WHO Object correctly. |
13942 |
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Base64
attachments no longer corrupted when size is exactly 100K
(or multiple of 100K) |
13994 |
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Empty
charset specifier no longer causes exception/crash in MailMessage |
14002 |
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Rules
processing no longer adds CRLF to messages. |
14024 |
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URL
rule processes URLs of more than 255 chararcters correctly. |
14032 |
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Message
Boundary is no longer corrupted. |
14159 |
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Temporary
files from PDF2TXT are cleared correctly. |
14023 |
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Scheduled URL Category List updates correctly. |
14275 |
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E-mail notifications
return the virus name if the selected Anti-Virus Software is Ikarus
|
14369 |
E-mail Filter 5.0.1 contains the following known issues:
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Issue |
Description |
Defect Number |
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Report Central documentation references incorrect version number. |
The SurfControl Report Central documentation and online help titles list the previous version. This is a cosmetic error; the documentation and online help also apply to the version 5.0 release. |
12512 |
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SurfControl Report Central requires the Java Runtime Environment (JRE). |
When accessing Report Central from a client machine where the JRE is not installed, the user is prompted to download and install the JRE. The user must have administrator or power user permission on the PC in order to install the JRE. If the user does not have this level of permission, Report Central will not attempt to download the JRE and will display a Java icon instead of the Report Central start window. The solution is to grant the user administrator or power user permission on the PC or have a user with such permission log onto the machine and start Report Central, then download the JRE. Once the JRE has been installed on the machine, any user can then run Report Central on that machine. |
12599 |
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Import dictionary allows word value to be over 100. |
When you import a dictionary from a file, the Dictionary Manager does not check that word values are less than 100. You should take care to import word values of less than 100 for optimal usage of dictionaries in rules. |
12817 |
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Uninstalling leaves SurfControl folder. |
Uninstalling the product leaves the root SurfControl E-mail Filter directory on the machine. Delete this folder manually after uninstalling the product. |
13178 |
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Switching on/off Rules logging always take immediate effect. |
If you make changes in Server Configuration Rules Logging and press OK, you see a dialog asking "The configuration for one or more services needs to be updated. Update now?". The change takes effect immediately, even without a services restart. |
13021 |
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Use of symbols in queue name causes display issue in Queue Management. |
If you use the following
symbols in a queue name, and place the symbol at the very front of
the queue name, it may cause some display problems in Queue
Management: Avoid using these symbols at the start of queue names. |
13238 |
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Cut and Copy for Dictionary Manager do not function correctly. |
If you double-click a word then cancel the edit and try to cut or copy any word in that dictionary, the cut or copy function does not work. The workaround is to switch to a different dictionary, then back to the one you were editing. |
13256 |
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Dictionary changes not saved using X button to close in Remote Client. |
When editing a dictionary in the Remote Client, you should not use the X button in the top-right corner to close the dictionary because your changes will not be saved. |
13287 |
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Customized SMTP greeting text disappear after incorrect edit. |
If you configure a customized SMTP Greeting Text and then make a change in SMTP parameters that is not a legal value, E-mail Filter displays an error. W |