SurfControl E-mail
Filter 5.5 for SMTP Readme
|
Welcome to SurfControl E-mail Filter 5.5 for
SMTP. This release contains the enhancements and fixes listed below. SurfControl Technical Support can be contacted by phone or
e-mail.
SurfControl E-mail Filter for SMTP
messaging security software offers continuous protection against inbound and
outbound threats. Easy to install and administer, the solution’s automatically
updated databases, flexible policy setting and market-leading reporting combine
best-in-class protection with exceptional visibility and control.
This latest release offers
significant enhancements to the reporting capability, extended end-user control
and richer message search capabilities delivering increased threat visibility,
improved corporate governance, lower administration burden and associated
reduced cost of ownership.
Message
Search
The addition of multiple search criteria enables you to quickly
search for messages based on sender, recipient and/or date-range information. You can
search for inbound and/or outbound e-mails within supplied, selectable date
ranges, or your own custom date range. You can also select to search using
friendly names and/or e-mail addresses.
You can also restrict which remote administrators have access to the
Message Search function. This gives you greater control of system
administration.
Message
History
You can examine the details of an individual e-mail. This could be
useful for helping your Support department or Helpdesk to track problems with
e-mail processing. You can also save this information to various formats (such
as HTML, TXT, and so on), which enables you to forward the details to other
interested parties.
Administrator
Alerts
You can select to notify an e-mail administrator if the number
of e-mails in the Receive, Rules and Send folders is reached. This can enable
your administrators to control system resources.
Improved
Message Administrator Interface
The Message Administrator now has an easier to use interface in a
logical, intuitive display. This helps you to navigate more easily through
queues and logs.
Additionally, new date range filters have been added that improve performance
by reducing the total number of entries that are displayed at once.
Note: If you
are unable to see entries within a queue or log, ensure that you have the
appropriate date range filter selected. For performance reasons, the default
date filter for both queues and logs is ‘Today’.
Auditing of
Personal E-mail Manager (PEM) User Actions
Audit Queues can be created and configured to
store copies of messages that are released or deleted by PEM users. This can be
used to review the contents of a message after the message has been released or
deleted by a PEM user and for example, to prove a breach of your AUP.
Policy Types in Rule Groups
The Rules Administrator displays policy types (Confidential, Network
Security, Virus, and so on) for each Rule Group.
Policy Types enable you to quickly determine the categories of e-mails within
E-mail Filter queues and logs, and the number of e-mails within specific
categories.
These Policy Types are also used by the SurfControl Report Central (SRC)
and Personal E-mail Manager (PEM).
Easier Navigation of Logs
The existing Traffic log has been split into two areas:
·
Connection log – For Directory Harvest
Detection, Denial of Service, and so on.
·
Receive log – E-mails that have been received by
the Receive service.
The existing Rules log has been split into two areas:
·
Rules log – Now only contains rule violations.
·
Audit log – An entry is created when an e-mail
is deleted or released from a queue in Message Administrator, by Auto Queue
Management or in PEM.
There is also a new Send log, which contains e-mails that have been processed by the Send
service. This enables you to see if a message has been sent.
You can view logs
for various time periods; today, last 7 days, and so on.
The Policy Type is
always displayed in the logs.
You can limit the
number of pages of logs that are displayed, and the number of logs within each
page. This ensures that you have full control over the display.
Compatible with SurfControl Report Central
(SRC) v2.5
The new features of
SurfControl E-mail Filter v5.5 enable you to take advantage of the enhanced
reporting capabilities of SurfControl Report Central v2.5, which includes
drill-down reporting.
Compatible with SurfControl Personal E-mail
Manager (PEM) v1.0
The new features of
SurfControl E-mail Filter v5.5 enable you to take advantage of the enhanced
blocked e-mail controls in SurfControl Personal E-mail Manager v1.0, which
includes assigning E-mail Filter queues for PEM, enabling your users to have
control of their own blocked e-mails, and so on. PEM v1.0 is a replacement for
End-User Spam Management (EUSM).
SurfControl E-mail Filter 5.5 for SMTP contains the
following bug fixes:
|
Description |
Issue Number |
|
Defects
Fixed in 5.5 and Hot-fix 1 |
|
|
SurfControl E-mail Filter should be able to unzip RAR
compressed files. |
4956 |
|
Connection log should show denied connections. |
9000 |
|
Scheduler events are logged twice. |
12953 |
|
Allow preference-based selection of multiple static
routes. |
13622 |
|
Rules Service could not create lock file. |
13855 |
|
Handle paged results from LDAP server in Group
lookup code. |
13926 |
|
Queue Sync + Auto Queue Management conflict |
14017 |
|
Long BCC recipients list causes STEMRules to crash. |
14122 |
|
SchedService hangs in stopping state. |
14223 |
|
Message Administrator does not display e-mails after
an SQL server restart |
14240 |
|
Scheduler - 11th item corrupts Scheduled entries |
14518 |
|
XML parser cannot handle certain characters in ASA
XMLs and dictionaries. |
14839 |
|
Extra tab stop is added to the subject line when
using the Header Modification rule. |
15320 |
|
Make Release All button look less like the Rules
Administrator button. |
15365 |
|
Remote User Auth Importing from txt file breaks all
passwords |
15520 |
|
Attached message turned to bad when processed by the
HTML Parser. |
15799 |
|
E-mails with *.uue attachments will cause Rules
service to fail. |
16087 |
|
Some Receive service counters not displaying
activity in the Performance Monitor |
16103 |
|
Text file with the letters FWSM mistaken as a
shockwave file. |
16151 |
|
SEF rules service crashes after 10 seconds if queues
folder is too large. |
16542 |
|
Notifications are generated even if the ‘Notify
System Administrator if a Scheduler event fails’ check box is cleared. |
16603 |
|
Message Administrator logs do not show all results. |
16616 |
|
Improve Send service logging regarding returned
error codes. |
16642 |
|
LexiMatch rule causes Heuristic false positive. |
16719 |
|
Blind copy PI causes DIR folders to be left in \Work
folder after installing service pack 3 |
16816 |
|
Rules crash and bad files. |
16820 |
|
When appending text to the Subject with ISO 8859-1
format, underscore characters get added incorrectly. |
16840 |
|
Attached UUE message causes Rules service to hang
and then fail. |
16844 |
|
E-mails turn bad due to large or other HTML files. |
16929 |
|
E-mails turn bad due to Document Decomposition. |
16932 |
|
Dictionary Scan + Strip Attachment + Dictionary Threshold
will cause BAD file |
17240 |
|
Remove Reverse Logic option from right-click menu in
Rules objects. |
18367 |
|
Temp files created in the root directories of drives
on the E-mail Filter server. |
19197 |
|
Cab file hangs the Administrator service when it is
accessed through Message Administrator. |
19477 |
|
E-mails turn bad due to certification/encryption. |
20035 |
|
Send service TCP reset frames. |
20037 |
|
Max e-mail size limit and non-ESMTP mail servers causes
messages to be requeued. |
20310 |
|
E-mails turn bad due to ISO 2022 CN encoded
attachment file names. |
20311 |
|
Scheduler leaving .tmp files in temp file location |
20754 |
|
Upgrade from v5.0 to v5.2/v5.2.1 – Pipelining and chunking
not disabled even with registry key inserted. |
20875 |
|
System log fills up with pre-screening logging. |
21041 |
|
Case-sensitive Directory Harvest Detection (DHD)
issue |
21099 |
|
SPF error – malformed domain. |
21254 |
|
Incorrect TLS error in Send panel when sending to a
cached, non-existent domain. |
22120 |
|
Send service cannot recognize STARTTLS response if
‘250 STARTLS’ is the last line. |
22202 |
|
E-mails turn bad due to a Heuristic rule. |
22222 |
|
E-mail causes immediate access violation in the
Rules service. |
23786 |
|
During an
upgrade, the Queue Synchronization process is slow if the
Rules Service is processing messages at the same time. |
25498 |
|
Internet Threat Database is now isolating HTML messages with link text. |
25509 |
|
The 'To' field in Web Administrator is blank for all
isolated messages. |
25530 |
|
Cannot upgrade if the DSN or database names are
changed from STEMLog and STEMConfig. |
25534 |
|
DictionaryScannerPI is not
loaded correctly with certain dictionary phrases. |
25535 |
|
HTML Stripper is not working after reloading the rules
service. |
25566 |
|
Message details remain in log database when message has been
deleted, released, delayed. |
25582 |
|
Rules log section within Web Message Administrator is
showing "Rule log information not found". |
25597 |
|
SurfControl E-mail Filter upgrade doesn’t upgrade
the STEMConfig completely. |
25643 |
|
PEM fails to process notifications due to apostrophe
character in email address. |
25661 |
|
Rolling back to a previous version of E=-mail Filter
will leave e-mails in subfolders. |
25663 |
|
No Help topic associated with Save Copy rules
object. |
25664 |
|
After rolling back from V5.5 to v5.2/5.0 SP3, the
newly-created log database is still v5.5. |
25666 |
|
Upgrading multiple servers to v5.5 adds multiple
database records and corrupts the database. |
25703 |
|
Rolling back E-mail Filter on multiple server installations
cannot continue if services are not stopped on all servers. |
25704 |
|
When upgrading to E-mail Filter v5.5, the Send
service routes are not updated if the SQL Server 2005 computer has been
renamed. |
25811 |
|
E-mail Filter v5.5 Hot-Fix1a files to be included in
the repackaged E-mail Filter v5.5. |
25822 |
|
Update Readme for repackaged E-mail Filter v5.5. |
25823 |
|
Description |
Issue Number |
|
Defects Fixed in 5.5
Hot-fix 2 |
|
|
Finding
e-mails in queues based on the "To" field is now working. |
25356 |
|
Description |
Issue Number |
|
Defects Fixed in 5.5
Hot-fix 3 |
|
|
Scheduled Queue Synchronization utility does not now change the time stamp of an isolated message. |
8583 |
|
Purge now removes all data. |
20722 |
|
Ability to retain the changes made to ‘Received’ dropdown box in Message Administrator. |
25741 |
|
E-mails in the |
26238 |
|
Recovery mode for STEMLog & STEMFriendlyName is now set to ‘Simple’ on SQL Server. |
26271 |
SurfControl E-mail Filter 5.5 for SMTP has the
following known issues:
|
Description |
Issue Number |
|
Known
Issues in 5.5 |
|
|
When using TLS, e-mails are delayed before they are sent to Qmail. See Knowledge Base article 1796. |
19391 |
|
The status of an e-mail
that is deleted in QueueView is not updated in the Message Search list; it
continues to be marked as ‘Pending Delivery’. |
24920 |
|
Column inconsistencies in Message Administrator when
selecting Logs > Audit Logs You can select two ‘Server’ columns when inserting
columns into the display. Also, if you insert all columns, select another
log, and then select the Audit Log again, most columns are not displayed. |
25169 |
|
Large number of BAD messages are created ignoring SUB folder
scheme. See Knowledge
Base article 2025. |
24028 |
|
SEF can't use existing SQL Express database files from previous
installation. See
Knowledge Base article 2017. |
24458 |
|
Messages that should be isolated are not showing in the Message
Administrator. See
Knowledge Base article 2022. |
25362 |
|
Data in STEMLog that has not been copied by SRC will never be
purged. See Knowledge Base article 2019. |
25390 |
|
ASA Heuristics isolates the same number of spam
e-mails if using Full Scan or Quick Scan If there are multiple ASA Heuristics Rules defined
and the scan mode (either Full Scan of message header and body, or Quick Scan
of header only) differs between each instance, the Scan Mode of the last
entry added in the list will be used for all ASA scans irrespective of the
setting in the individual rules. |
25456 |
For more information, please refer to the SurfControl Knowledge Base. Contact SurfControl
Technical Support for further assistance.
You can either install a full
version SurfControl E-mail Filter 5.5, or you can upgrade from the following
versions:
·
SurfControl
E-mail Filter 5.2/5.2.1
Note: Upgrade of the Administration Client installation is not supported. You will need to uninstall and re-install the Administration Client.
If you have upgraded to v5.5, you can uninstall this and ‘roll back’ to your previously installed version.
Please see the SurfControl
E-mail Filter for SMTP v5.5 Starter Guide for upgrade, installation and
rollback instructions.