SurfControl
Web
Filter
for
Cisco
CE
Version
4.5
SurfControl plc
README file
June
2004
1
- WELCOME!
2
- LICENSE INFORMATION
3
- UPGRADING
4 - KNOWN ISSUES
Welcome to
SurfControl Web Filter v4.5 for the Cisco CE platform. SurfControl
Web Filter offers the most advanced filtering technology available for the
corporate environment, easing the challenge of managing Internet usage in the
workplace. It can help you increase
employee productivity, optimize network bandwidth, increase security and limit
legal liability that occurs when corporations provide Internet access to their
employees. Protect your employees and your company by promoting intelligent
Internet use.
SurfControl Web Filter for Cisco CE offers a complete set of tools for monitoring, filtering and reporting on Internet access:
The
User Monitor and Site Monitor display ‘who’ is surfing
‘where’ and for how long.
The
Real-Time Monitor shows surfing
moment-by-moment as user requests are processed.
The
Scheduler handles LiveUpdates to
the URL Category List, automatic report generation, and database
maintenance.
The
Rules Administrator provides and
intuitive and easy to use interface for setting up you filtering rules.
The
Reports include over 55 charts and
tables that graphically show trends and summaries of Internet usage, as well
as detailed tables of user activity when you need more detail.
SurfControl’s URL Category List is the premier database in the filtering industry, with 40 well organized categories, covering 130 sub-topics, 5.6+ million sites, 1 billion pages and international content covering 65 languages and 200 countries.
The VCA dynamically and intelligently categorizes the new sites you users may discover. Using the VCA in conjunction with SurfControl’s URL Category List gives you the most comprehensive filtering solution available.
SECTION 2 - LICENSE INFORMATION
The SurfControl Web Filter for Cisco
CE product
will run as an evaluation version for 30 days. During the evaluation period, you
can schedule and download updates to the URL Category List, so that you obtain
the latest version for testing.
The VCA product will run as an
evaluation version until serialized, but categorization work performed during
the evaluation period is not saved.
For complete installation and configuration information, please see the SurfControl Web Filter for Cisco CE Installation Guide shipped with the product. This guide is also available as an Adobe Acrobat™ (PDF) document from www.surfcontrol.com.
1047: Scheduling HTML Reports
Due to a
problem in third-party software used in Web Filter reports, you cannot schedule
HTML reports. The suggested alternative is to schedule the desired reports in
Adobe PDF format.
2478: Scheduler generates error when running
reports.
When scheduling a report to export to ODBC - Excel, the
following error may occur: Report Error (PEExportTo() failed) : Error in File
C:\Program Files\Web Filter\reports\<reportname>.rpt: Invalid export DLL
or export format. This task will run correctly if you run the event
manually.
4681: Terminating "Run Now" update on URL Category List
causes errors.
You should avoid terminating a the "Run Now" option in the
Scheduler to perform a URL Category List update, as this may leave files that
prevent further updates.
4729: VCA results not correctly updated
in Monitor.
To avoid a situation where VCA results are not displayed
correctly in the Monitor, you should not monitor the machine running the VCA. On
the Windows 2000 platform, you can see the VCA machine's subnet to be
unmonitored. On the ISA and MS Proxy Server platforms, you should create a new
admin user for the VCA machine and then set that user to
unmonitored.
5280:
Warning message during uninstall process
Due to an issue with
InstallShield, the uninstall process may display an error dialog (which may
appear minimized in the taskbar). You should click OK on the error dialog to
continue the uninstall procedure.
5477: Manually Starting the VCA
Service causes error.
You should use the Scheduler to run the VCA.
Attempting to run the VCA manually may cause errors to be
displayed.
5675: Showing list of sites in Advanced Criteria of Web
Reporting is slow.
When running web-based reports and accessing the list
of sites in advanced criteria, the access to the database is very slow if there
are a large number of websites listed. This occurs on both Access and SQL
databases.
6815
Non-default file
locations when creating a SQL Server database remotely
If the Microsoft SQL
Server database is located remotely to the Web Filter server, you cannot change
the default locations for SQL Server files and directories. The only available
workaround is to temporarily install Web Filter (complete) on the SQL Server
machine, run the Create SQL Server Database command and then uninstall the Web
Filter software.
Web Reporting Advanced
Criteria
When selecting Advanced Criteria,
for Users and Sites, all objects that are selected to be included in the report
are used in the Query statement. If this selection is large the query may take a
very long time and Internet Explorer may timeout before the results are shown.
To avoid this problem, select criteria that cut down the size of the
output.
Remote
Administrator with NDS
When installing a Remote Administrator, users
will be presented with the dialogs to set-up username support as in the Complete
Product. The information from these dialogs is necessary to browse and display
data at the user specified Context in the NDS Tree. The specified NDS Context
should be the same as the one used in the Complete Product, but the username and
password information can be different. If a different username is specified,
this user should have the same rights to the NDS Context as the user specified
in the Complete Product. In addition make sure you choose the same options for
username monitoring in all installations.
NetWare EUM does not work with long
filenames
The NetWare NLM for Username support only supports 8.3 DOS
directory formats; therefore, please copy the NLM into a 8.3 DOS
directory.
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